Untappd incident

Untappd App, site, Shop unavailable. Partial UTFB unavailability.

Major Resolved View vendor source →

Untappd experienced a major incident on December 11, 2024 affecting Untappd for Business and Untappd (API / App) and 1 more component, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 04:26 PM UTC
Resolved
Dec 13, 2024, 10:31 PM UTC
Duration
2d 6h
Detected by Pingoru
Dec 11, 2024, 04:26 PM UTC

Affected components

Untappd for BusinessUntappd (API / App)Untappd (Web)Short URLs (untp.beer)Untappd Shop

Update timeline

  1. investigating Dec 11, 2024, 04:26 PM UTC

    The team is continuing to work on restoring services to the Untappd App and website as well as affected UTFB services.

  2. identified Dec 11, 2024, 04:27 PM UTC

    The team is working to restore services.

  3. monitoring Dec 11, 2024, 05:15 PM UTC

    The team has identified the issue and are working on restoring services.

  4. identified Dec 11, 2024, 05:16 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Dec 11, 2024, 06:14 PM UTC

    The team is continuing work to implement changes to restore systems. Users may see intermittent availability during this time.

  6. identified Dec 11, 2024, 07:12 PM UTC

    Stability is improved, but users may notice slower performance than usual. We will update again after 5:00 PM EST.

  7. identified Dec 11, 2024, 09:58 PM UTC

    System performance remains stable but slower than usual. Work is ongoing to restore normal performance levels.

  8. resolved Dec 13, 2024, 10:31 PM UTC

    This incident has been resolved.