Untappd incident

Untappd Site and App Unresponsive

Critical Resolved View vendor source →

Untappd experienced a critical incident on December 7, 2024 affecting Untappd (API / App) and Untappd (Web), lasting 15d 19h. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2024, 09:06 PM UTC
Resolved
Dec 23, 2024, 04:19 PM UTC
Duration
15d 19h
Detected by Pingoru
Dec 07, 2024, 09:06 PM UTC

Affected components

Untappd (API / App)Untappd (Web)

Update timeline

  1. investigating Dec 07, 2024, 05:16 PM UTC

    We are currently investigating this issue.

  2. identified Dec 07, 2024, 05:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 07, 2024, 05:29 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 07, 2024, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Dec 07, 2024, 09:06 PM UTC

    The team is continuing to work on restoring services to the Untappd App and website as well as effected UTFB services.

  6. identified Dec 11, 2024, 04:22 PM UTC

    The team is continuing to work on restoring services to the Untappd App and website as well as affected UTFB services.

  7. monitoring Dec 11, 2024, 04:33 PM UTC

    Continuing to monitor this incident as an unrelated issue has arisen.

  8. monitoring Dec 13, 2024, 10:33 PM UTC

    After applying multiple performance optimizations we are continuing to monitor this incident moving into the weekend.

  9. resolved Dec 23, 2024, 04:19 PM UTC

    This incident has been resolved.