Unleash experienced a major incident on September 2, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 02, 2021, 03:38 PM UTC
Type: Incident Duration: 1 day and 15 hours Affected Components: app.unleash-hosted.com [EU region] Sep 2, 16:05:00 GMT+0 - Monitoring - We restored the database cluster successfully. Unleash instances should be coming up shortly. Sep 2, 15:38:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 2, 15:45:00 GMT+0 - Identified - We started restoring the database cluster. It affects ~20% of pro customers in EU region. Sep 2, 16:10:00 GMT+0 - Resolved - We just resolved the issue!