Unleash incident

Client API returning 401 for some PRO subscribers

Minor Resolved View vendor source →

Unleash experienced a minor incident on May 11, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2023, 11:00 AM UTC
Resolved
May 11, 2023, 11:00 AM UTC
Duration
—
Detected by Pingoru
May 11, 2023, 11:00 AM UTC

Update timeline

  1. resolved May 11, 2023, 11:00 AM UTC

    Type: Incident Duration: 1 day Affected Components: us.app.unleash-hosted.com [US region], app.unleash-hosted.com [EU region] May 11, 11:00:00 GMT+0 - Investigating - We are currently investigating this incident. May 11, 11:20:00 GMT+0 - Monitoring - We completed reverting the release. May 11, 11:24:00 GMT+0 - Resolved - This incident has been resolved. The issue was a bug in latest release affecting about 20% of pro-customers and caused the client API to return 401 also for valid client tokens. In most cases this will not affect the SDK as it remains a cached version of the configuration. May 11, 11:10:00 GMT+0 - Identified - We are rolling back the release that caused this issue