Unleash had 4 outages in the last 2 years — averaging 0.2 incidents per month.
There were 4 Unleash outages since August 23, 2024. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 30 minutes Affected Components: app.unleash-hosted.com [EU region], us.app.unleash-hosted.com [US region] Feb 3, 09:45:06 GMT+0 - Investigating - We are currently investigating this incident. Feb 3, 09:46:45 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 3, 10:14:59 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 38 minutes Affected Components: app.unleash-hosted.com [EU region], us.app.unleash-hosted.com [US region] Jan 30, 21:17:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 30, 21:28:00 GMT+0 - Identified - we have identified the issue and working on an solution. Jan 30, 21:45:00 GMT+0 - Monitoring - We are seeing improvements on the sign-in at it looks healthy again. Jan 30, 21:55:00 GMT+0 - Resolved - All systems are fully operational again. It only impacted the sign-in of new users. No customer applications impacted.
Type: Incident Duration: 1 hour and 10 minutes Affected Components: app.unleash-hosted.com [EU region], us.app.unleash-hosted.com [US region] Nov 29, 10:15:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 29, 11:25:00 GMT+0 - Resolved - This incident has been resolved. It was due to an faulty change, only impacting some of our pro-customers. We will do a post-mortem to understand why this happens, how we can prevent it in the future and other improvements we should implement based on this incident.
Type: Incident Affected Components: app.unleash-hosted.com [EU region] Aug 23, 08:49:00 GMT+0 - Resolved - While upgrading kubernetes nodes, we had a blip of 30 seconds where the load balancer was not responding. This could have caused a few network timeouts on the client side that should have been retried by the SDKs.