Unleash incident

Client API returning 401 for some PRO subscribers

Minor Resolved View vendor source →

Unleash experienced a minor incident on May 11, 2023, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2023, 11:00 AM UTC
Resolved
May 11, 2023, 11:24 AM UTC
Duration
24m
Detected by Pingoru
May 11, 2023, 11:00 AM UTC

Update timeline

  1. investigating May 11, 2023, 11:00 AM UTC

    We are currently investigating this incident..

  2. identified May 11, 2023, 11:10 AM UTC

    We are rolling back the release that caused this issue.

  3. monitoring May 11, 2023, 11:20 AM UTC

    We completed reverting the release. .

  4. resolved May 11, 2023, 11:24 AM UTC

    This incident has been resolved. The issue was a bug in latest release affecting about 20% of pro-customers and caused the client API to return 401 also for valid client tokens. In most cases this will not affect the SDK as it remains a cached version of the configuration..