University of South Australia incident

MLDC core switch failed

Notice Resolved View vendor source →

University of South Australia experienced a notice incident on February 3, 2025, lasting 15h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 09:10 PM UTC
Resolved
Feb 04, 2025, 12:27 PM UTC
Duration
15h 16m
Detected by Pingoru
Feb 03, 2025, 09:10 PM UTC

Update timeline

  1. investigating Feb 03, 2025, 09:10 PM UTC

    Servers in the MLDC are unavailable, we are currently investigating the issue

  2. investigating Feb 03, 2025, 11:26 PM UTC

    Hardware failure of a core switch at MLDC has reduced redundancy at ML, most services are operational.

  3. identified Feb 04, 2025, 12:06 AM UTC

    ML Core switch dead - Replacement RMA process begun

  4. resolved Feb 04, 2025, 12:27 PM UTC

    This incident has been resolved.