University of South Australia incident

Unplanned Service Interruption: myHR

Minor Resolved View vendor source →

University of South Australia experienced a minor incident on March 12, 2025 affecting Employee Self Service (myHR), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2025, 02:34 AM UTC
Resolved
Mar 12, 2025, 02:55 AM UTC
Duration
21m
Detected by Pingoru
Mar 12, 2025, 02:34 AM UTC

Affected components

Employee Self Service (myHR)

Update timeline

  1. investigating Mar 12, 2025, 02:34 AM UTC

    We are currently investigating an issue impacting myHR. Impact of Interruptions: Until resolved, some users will be unable to calculate their leave balance in myHR. Whilst other users will be unable to approve leave requests. Estimated Time of Restoration: 3:00 PM Contact: IT Help Desk, [email protected], +61 8 830 25000

  2. resolved Mar 12, 2025, 02:55 AM UTC

    The issue impacting myHR has been resolved and service has been restored. Please contact IT Help Desk, [email protected], +61 8 830 25000 for any further assistance.