University of South Australia incident

Unplanned Service Interruption: Staff Portal

Notice Resolved View vendor source →

University of South Australia experienced a notice incident on April 22, 2025 affecting myUniSA Staff Portal, lasting 18h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 04:58 AM UTC
Resolved
Apr 22, 2025, 11:22 PM UTC
Duration
18h 24m
Detected by Pingoru
Apr 22, 2025, 04:58 AM UTC

Affected components

myUniSA Staff Portal

Update timeline

  1. investigating Apr 22, 2025, 04:58 AM UTC

    The myUniSA Staff Portal is currently experiencing technical issues, but a team of people are investigating. Further updates will be posted shortly.

  2. investigating Apr 22, 2025, 06:19 AM UTC

    We are continuing to investigate the issue

  3. identified Apr 22, 2025, 07:06 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Apr 22, 2025, 08:48 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 22, 2025, 10:20 AM UTC

    A fix had been implemented and staff should be able to log back into the staff portal. If you continue to have issues please contact the IT Help Desk.

  6. resolved Apr 22, 2025, 11:22 PM UTC

    This incident has been resolved.