University of South Australia incident

Unplanned Service Interruption: Teaching Dashboard

Major Resolved View vendor source →

University of South Australia experienced a major incident on May 6, 2025 affecting Teaching Dashboard, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2025, 02:30 AM UTC
Resolved
May 07, 2025, 05:28 AM UTC
Duration
1d 2h
Detected by Pingoru
May 06, 2025, 02:30 AM UTC

Affected components

Teaching Dashboard

Update timeline

  1. investigating May 06, 2025, 02:30 AM UTC

    The Teaching Dashboard is currently experiencing a technical issue. The performance may be slow, or unresponsive for some screens. A team is investigating.

  2. identified May 06, 2025, 11:40 PM UTC

    The Teaching Dashboard is currently operational, but some student engagement information may be stale (i.e. not current). The team is currently working on resolving the underlying data issues. Apologies on the disruption to service.

  3. resolved May 07, 2025, 05:28 AM UTC

    This incident has been resolved.