University of Colorado Boulder incident

Broken Links After 2.6.2 Update

Minor Resolved View vendor source →

University of Colorado Boulder experienced a minor incident on September 13, 2017, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2017, 12:24 AM UTC
Resolved
Sep 14, 2017, 03:37 AM UTC
Duration
1d 3h
Detected by Pingoru
Sep 13, 2017, 12:24 AM UTC

Update timeline

  1. investigating Sep 13, 2017, 12:24 AM UTC

    We are seeing an increase in reports of broken links after the 2.6.2 release. The broken links can be fixed by re-saving nodes or blocks or clearing a site's database cache. We are reverting the 2.6.2 changes in an attempt to resolve the issue, but are still investigating the root cause of this problem.

  2. monitoring Sep 13, 2017, 09:27 PM UTC

    We have deployed a fix for the broken link and image issue and are continuing to monitor the platform to verify all is resolved.

  3. resolved Sep 14, 2017, 03:37 AM UTC

    We believe this issue has been resolved. If you are seeing broken links or missing images on your site, please report this to [email protected].