University of Colorado Boulder incident

We are investigating reports of outages to the Web Express platform.

Major Resolved View vendor source →

University of Colorado Boulder experienced a major incident on March 20, 2019 affecting Web Express, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2019, 01:17 AM UTC
Resolved
Mar 20, 2019, 03:05 AM UTC
Duration
1h 48m
Detected by Pingoru
Mar 20, 2019, 01:17 AM UTC

Affected components

Web Express

Update timeline

  1. investigating Mar 20, 2019, 01:17 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 20, 2019, 02:04 AM UTC

    OIT has just reported networking issues which is causing the outage of websites on Web Express.

  3. identified Mar 20, 2019, 02:29 AM UTC

    OIT has confirmed the issue is a hardware failure and is actively working on the issue.

  4. monitoring Mar 20, 2019, 02:47 AM UTC

    OIT has resolved the hardware failure and websites are back online. We will monitor the situation to confirm all is operational.

  5. resolved Mar 20, 2019, 03:05 AM UTC

    This incident has been resolved.