University of Colorado Boulder incident
Page Cache Not Clearing As Expected After 2.8.3 Update
University of Colorado Boulder experienced a minor incident on January 31, 2018, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 31, 2018, 08:51 PM UTC
We are investigating reports of anonymous users seeing old versions of web pages after changes are saved without manually clearing the page cache. The steps to clear the Page Cache can be found at https://www.colorado.edu/webcentral/tutorial/v2/clear-cache.
- resolved Feb 01, 2018, 09:25 PM UTC
The cache configuration has been reverted. Manually clearing the Page Cache after content updates is no longer necessary.