University of Colorado Boulder incident

Increase in 404 File Not Found Responses

Minor Resolved View vendor source →

University of Colorado Boulder experienced a minor incident on June 26, 2018 affecting Web Express, lasting 17h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2018, 10:43 PM UTC
Resolved
Jun 27, 2018, 04:32 PM UTC
Duration
17h 48m
Detected by Pingoru
Jun 26, 2018, 10:43 PM UTC

Affected components

Web Express

Update timeline

  1. investigating Jun 26, 2018, 10:43 PM UTC

    A routing change related to migrating unlaunched sites to the new infrastructure has caused an increase in the number of File Not Found errors in launched sites. The cause appears to be related to the use of P1 values in absolute urls. We are investigating the scope of problem and evaluating possible fixes for this issue.

  2. identified Jun 27, 2018, 02:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 27, 2018, 04:32 PM UTC

    This incident has been resolved.