University of Colorado Boulder incident

Total outage

Critical Resolved View vendor source →

University of Colorado Boulder experienced a critical incident on May 20, 2019 affecting Web Express, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2019, 02:06 PM UTC
Resolved
May 20, 2019, 02:59 PM UTC
Duration
52m
Detected by Pingoru
May 20, 2019, 02:06 PM UTC

Affected components

Web Express

Update timeline

  1. investigating May 20, 2019, 02:06 PM UTC

    We are currently investigating this issue.

  2. investigating May 20, 2019, 02:06 PM UTC

    We are continuing to investigate this issue.

  3. identified May 20, 2019, 02:13 PM UTC

    We have identified the issue and are working on a resolution. There is no estimate at this time.

  4. monitoring May 20, 2019, 02:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 20, 2019, 02:59 PM UTC

    This incident has been resolved.