University of Colorado Boulder incident

Outage

Notice Resolved View vendor source →

University of Colorado Boulder experienced a notice incident on September 14, 2023 affecting Web Express, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2023, 05:29 PM UTC
Resolved
Sep 14, 2023, 08:51 PM UTC
Duration
3h 22m
Detected by Pingoru
Sep 14, 2023, 05:29 PM UTC

Affected components

Web Express

Update timeline

  1. investigating Sep 14, 2023, 05:29 PM UTC

    Our hosting vendor is investigating an infrastructure failure that is affecting customer sites. Current symptoms identified are 503 errors leading to site unavailability.

  2. monitoring Sep 14, 2023, 06:39 PM UTC

    A fix is being deployed and is showing positive results. We expect this to be completed platform-wide very shortly.

  3. monitoring Sep 14, 2023, 08:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 14, 2023, 08:51 PM UTC

    This incident has been resolved.