unitQ incident

Anomaly Alerts Outage

Major Resolved View vendor source →

unitQ experienced a major incident on June 4, 2024 affecting unitQ App, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 03:14 PM UTC
Resolved
Jun 04, 2024, 05:45 PM UTC
Duration
2h 31m
Detected by Pingoru
Jun 04, 2024, 03:14 PM UTC

Affected components

unitQ App

Update timeline

  1. investigating Jun 04, 2024, 03:14 PM UTC

    Hello, We identified an issue with our anomaly alert system last night at 5:00 PM PST that resulted in a number of false positive alerts. The issue affects only anomaly-configured alerts; "Threshold" or "Change" alerts are not affected. Our team is diligently working on resolving this and expects to have a fix implemented by the end of the day, US time. We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated on the progress.

  2. identified Jun 04, 2024, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 04, 2024, 05:58 PM UTC

    The issue with our anomaly alert system has been resolved. Thank you for your patience.

  4. resolved Jun 04, 2024, 06:01 PM UTC

    This incident has been resolved.