unitQ experienced a major incident on April 9, 2025 affecting unitQ Data Processing, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
unitQ Data Processing
Update timeline
- monitoring Apr 09, 2025, 06:08 PM UTC
Data Delay: We’re currently experiencing a delay of ~2 hours in ingesting and categorizing feedback. Our team has identified the root cause and is working to backfill data. Thank you for your patience.
- resolved Apr 09, 2025, 07:21 PM UTC
Data Pipeline Delay Resolved – The data pipeline delay has been fully resolved as of 12:15pm PDT. All delayed data has been backfilled, and processing is operating normally. We’ve implemented monitoring improvements to help prevent recurrence. Thank you for your patience.