Unito experienced a major incident on May 26, 2025 affecting Unito Syncing Service and Unito App and 1 more component, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2025, 12:41 PM UTC
We’re investigating issues where some users see a feature flag error or can’t access the activity stream after recent maintenance. Syncing continues to work as expected. Thank you for your patience as we assess the impact.
- investigating May 26, 2025, 01:24 PM UTC
As our team continues investigating, we’ve identified potential impact to syncing. Thank you for your patience as we work towards a resolution.
- identified May 26, 2025, 02:06 PM UTC
We’ve identified the root cause of the issue affecting certain app features and syncing. Our team is working on a fix to restore full functionality. We’ll continue to provide updates as progress is made. Thank you for your continued patience.
- monitoring May 26, 2025, 02:37 PM UTC
A fix has been implemented, and we’re monitoring the results to ensure everything is working as expected.
- monitoring May 26, 2025, 04:08 PM UTC
We are continuing to monitor for any further issues.
- resolved May 26, 2025, 05:53 PM UTC
This incident has been resolved.