Unito experienced a minor incident on May 29, 2025 affecting Unito Syncing Service and Unito App, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2025, 03:54 PM UTC
We are currently investigating the Unito App being unresponsive and a major interruption to syncing. We apologize for any inconvenience this may cause and thank you for your patience
- investigating May 29, 2025, 04:13 PM UTC
We are continuing to investigate this issue.
- identified May 29, 2025, 04:44 PM UTC
We’ve identified the issue and are currently evaluating solutions. We understand the impact this may have on our customers and sincerely apologize for the inconvenience. Thank you for your continued patience.
- monitoring May 29, 2025, 05:06 PM UTC
Service has been restored, and we’re currently monitoring. We appreciate your patience and apologize for the interruption.
- monitoring May 29, 2025, 05:55 PM UTC
We’re currently experiencing degraded performance as the syncing service recovers. Some changes may be delayed, but any previously missed updates will be processed as the service stabilizes. Our team is actively monitoring the recovery and working to ensure full restoration. Thank you for your continued patience.
- monitoring May 29, 2025, 08:13 PM UTC
We are continuing to monitor for any further issues.
- resolved May 29, 2025, 08:19 PM UTC
This incident has been resolved.