Unito incident

Partial Sync Service Degradation

Major Resolved View vendor source →

Unito experienced a major incident on January 25, 2024 affecting Unito Syncing Service, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 07:05 PM UTC
Resolved
Jan 25, 2024, 07:41 PM UTC
Duration
36m
Detected by Pingoru
Jan 25, 2024, 07:05 PM UTC

Affected components

Unito Syncing Service

Update timeline

  1. investigating Jan 25, 2024, 07:05 PM UTC

    We are currently experiencing delays with our syncing service. Some customers may be experiencing longer-than-usual delays when syncing work items. We are currently investigating and will update this page as soon as we know more.

  2. monitoring Jan 25, 2024, 07:18 PM UTC

    We have reverted the deployment that has caused the issue. Syncs should resume presently, but may have some delays as they catch-up from the down time. We thank you for your continued patience.

  3. resolved Jan 25, 2024, 07:41 PM UTC

    This incident has been resolved, flows are up and running and activity is back to normal levels.