Unito incident

Unable to log in

Major Resolved View vendor source →

Unito experienced a major incident on June 19, 2024 affecting Unito App, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2024, 03:01 PM UTC
Resolved
Jun 19, 2024, 03:46 PM UTC
Duration
45m
Detected by Pingoru
Jun 19, 2024, 03:01 PM UTC

Affected components

Unito App

Update timeline

  1. investigating Jun 19, 2024, 03:01 PM UTC

    Users who are logged out will not be able to log in and will only see a loading page. We are currently investigating this issue. Users who are already logged in to the app should not be impacted and are advised not to log out until the issue is resolved. Flows are unaffected and will continue to sync normally. We thank you for your patience while we investigate this matter.

  2. monitoring Jun 19, 2024, 03:08 PM UTC

    We have identified the cause and applied a fix. Users should now be able to log in to the app again. We thank you for your patience and will continue to monitor our fix for any issues.

  3. resolved Jun 19, 2024, 03:46 PM UTC

    This incident has been resolved.