Unito experienced a minor incident on August 8, 2024 affecting Unito Syncing Service, lasting 23h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Unito Syncing Service
Update timeline
- investigating Aug 08, 2024, 01:39 PM UTC
We are currently experiencing sporadic delays with our syncing service. Some customers may be experiencing longer-than-usual delays when syncing work items. We are currently investigating and will update this page as soon as we know more.
- identified Aug 08, 2024, 02:21 PM UTC
We have identified the cause of the issue and are working to implement a fix.
- monitoring Aug 08, 2024, 08:26 PM UTC
We have implemented a fix and affected syncs have begun regaining regular sync times. We will be monitoring to ensure everything continues to work as expected.
- resolved Aug 09, 2024, 01:16 PM UTC
This incident has been resolved.