Unito experienced a minor incident on September 11, 2024 affecting Unito Syncing Service, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Unito Syncing Service
Update timeline
- investigating Sep 11, 2024, 08:21 PM UTC
We are currently experiencing sporadic delays with our syncing service. Some customers may be experiencing longer-than-usual delays when syncing work items. We are currently investigating and will update this page as soon as we know more.
- identified Sep 11, 2024, 08:29 PM UTC
Our team has identified the source of the issue and is drawing up a fix.
- resolved Sep 11, 2024, 08:40 PM UTC
The team has released a fix and we are back to normal sync processing times. Customers should resume seeing regular sync times.