Unito experienced a minor incident on October 23, 2024 affecting Unito Syncing Service, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 23, 2024, 07:55 PM UTC
We are currently investigating degraded performance syncing items to and from Trello. Unito flows connected to this tool may sync slower than usual and/or stop syncing completely. Flows not using Trello should not be affected.
- identified Oct 24, 2024, 12:48 AM UTC
We have identified the root cause of the issue and are actively working with Atlassian to identify a solution to restore performance for our users. We sincerely apologize for the inconvenience these delays may be causing you and your teams. We will continue to update this page as we have more information.
- identified Oct 24, 2024, 02:19 PM UTC
Our teams are continuing to optimize our systems to account for the degraded performance we're currently experiencing with the (3rd Party) Trello API. Although still affected, we are currently observing an improvement in overall performance. We thank you for your patience and will continue to update this page as we have more information.
- monitoring Oct 24, 2024, 08:51 PM UTC
The fixes we’ve implemented over the last 12 hours appear to have resolved the performance issues. Flow speed should now be back to normal. We will continue to closely monitor performance over the next 24 hours.
- resolved Oct 26, 2024, 01:33 PM UTC
After close monitoring for over 24 hours, we can confirm performance has stabilized and has returned to normal.