United Hoster GmbH incident

Probleme am DE-DIX

Major Resolved View vendor source →

United Hoster GmbH experienced a major incident on September 21, 2021 affecting Frankfurt 1 and Frankfurt 2, lasting 14h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2021, 04:10 PM UTC
Resolved
Sep 22, 2021, 06:20 AM UTC
Duration
14h 9m
Detected by Pingoru
Sep 21, 2021, 04:10 PM UTC

Affected components

Frankfurt 1Frankfurt 2

Update timeline

  1. investigating Sep 21, 2021, 04:10 PM UTC

    Derzeit gibt es Probleme am zentralen Knotenpunkt DE-CIX in Frankfurt. Daher kann es zu Erreichbarkeitsproblemen kommen.

  2. investigating Sep 21, 2021, 04:12 PM UTC

    Derzeit wird der Traffic umgeroutet, so dass die Probleme in Kürze behoben sein sollten.

  3. investigating Sep 21, 2021, 06:25 PM UTC

    Der Traffic wurde erfolgreich umgeroutet. Derzeit sollte es zu keinen weiteren Beeinträchtigungen unserer Kunden kommen.

  4. resolved Sep 22, 2021, 06:20 AM UTC

    This incident has been resolved.