Unqork experienced a major incident on December 5, 2022 affecting Environment and Environment and 1 more component, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2022, 08:00 PM UTC
We are aware of a potential issue impacting the platform and are currently performing initial investigation. We will provide further updates shortly.
- resolved Dec 05, 2022, 10:19 PM UTC
This afternoon, a connectivity issued caused by AWS impacted access to our environments. We can confirm that the issue is now fully resolved. Please see below from AWS: [RESOLVED] Internet Connectivity 1:06 PM PST Between 11:34 AM and 12:51 PM PST, customers experienced Internet connectivity issues for some networks to and from the US-EAST-2 Region. Connectivity between instances within the Region, in between Regions, and Direct Connect connectivity were not impacted by this issue. The issue has been resolved and connectivity has been fully restored. Please reach out to your Unqork Customer Success Manager with any questions.