Unqork incident

Resolved

Notice Resolved View vendor source →

Unqork experienced a notice incident on July 29, 2021 affecting Environment and Environment and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2021, 07:17 PM UTC
Resolved
Jul 29, 2021, 07:43 PM UTC
Duration
25m
Detected by Pingoru
Jul 29, 2021, 07:17 PM UTC

Affected components

EnvironmentEnvironmentEnvironment

Update timeline

  1. investigating Jul 29, 2021, 07:17 PM UTC

    We are currently investigating a platform issue caused by an incorrect change from a DNS provider impacting Unqork.io. During this time please avoid all environments. We will provide ongoing updates.

  2. identified Jul 29, 2021, 07:21 PM UTC

    We have identified and are working on a solution for the issue with the DNS error impacting Unqork.io. While some sites have recovered to 100% we ask users to avoid use of Unqork until further notice. We will continue to provide ongoing updates.

  3. monitoring Jul 29, 2021, 07:35 PM UTC

    We have resolved the DNS issue and all environments are fully operational. Some customers may experience intermittent outages as DNS updates are fully propagated.

  4. resolved Jul 29, 2021, 07:43 PM UTC

    DNS updates are fully propagated and the issue is fully resolved. Thank you for your patience.