Unqork experienced a notice incident on March 18, 2022 affecting Environment and Environment and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2022, 03:40 PM UTC
We are currently investigating an issue with automation managing *unqork.io subdomains and some users may experience difficulty accessing their environments until further notice. Our engineers are actively investigating this issue. We will provide ongoing updates.
- identified Mar 18, 2022, 03:42 PM UTC
We have identified and are working on a solution for the issue with automation managing *.unqork.io subdomains. Users may continue to experience difficulty accessing environments temporarily. We will continue to provide ongoing updates.
- identified Mar 18, 2022, 04:13 PM UTC
We have identified that the root cause of the issue is a DNS impact on subdomain records and our engineers are continuing to work on the resolution. We will continue to provide ongoing updates.
- identified Mar 18, 2022, 04:46 PM UTC
We have identified that the root cause of the issue is a DNS impact on subdomain records and our engineers are continuing to work on the resolution. We will continue to provide ongoing updates.
- monitoring Mar 18, 2022, 05:42 PM UTC
We have resolved the DNS impact on subdomain records. We are monitoring to ensure continued availability.
- resolved Mar 18, 2022, 07:04 PM UTC
We have resolved the issue. Thank you for your patience.