Unqork experienced a major incident on October 22, 2024 affecting Environment and Environment and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2024, 11:45 PM UTC
We are aware some of our AWS hosted customers are experiencing 503 errors when accessing their environments. We are actively investigating and will provide an update in the next 30 minutes.
- investigating Oct 23, 2024, 12:15 AM UTC
We are continuing to investigate this issue.
- identified Oct 23, 2024, 12:18 AM UTC
Unqork is actively resolving issues for clients experiencing 503 errors. We will continue to provide updates every 30 minutes.
- identified Oct 23, 2024, 12:49 AM UTC
Unqork is continuing to resolve the issue for clients experiencing 503 errors. We will provide an update in the next 30 minutes.
- monitoring Oct 23, 2024, 01:22 AM UTC
Unqork has concluded its investigation and has resolved any intermittent 503 errors experienced by our AWS hosted clients. We are continuing to monitor our systems to ensure the issue has been fully resolved.
- resolved Oct 23, 2024, 02:35 AM UTC
Unqork continues to observe normal environment operations. If any further issues are observed, please raise a ticket in the Support portal.