UnaBiz incident

Incident S2 CORP-27792 on Sigfox Network

Major Resolved View vendor source →

UnaBiz experienced a major incident on September 2, 2020, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2020, 10:10 AM UTC
Resolved
Sep 02, 2020, 03:21 PM UTC
Duration
5h 10m
Detected by Pingoru
Sep 02, 2020, 10:10 AM UTC

Update timeline

  1. investigating Sep 02, 2020, 10:10 AM UTC

    Please be advised there is an incident on Sigfox Network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-27792 Severity S2 Service Impact Latency increase on uplink messages delivery Downlink service unavailable Some users can have access issue to Sigfox platforms depending on their ISP Start Date and Time 09/02/2020 11:05 am CEST Root cause analysis Analysis on-going

  2. monitoring Sep 02, 2020, 11:51 AM UTC

    The issue has been resolved and we are monitoring the stability of the network. End Date and Time: 09/02/2020 12:20 pm CEST

  3. resolved Sep 02, 2020, 03:21 PM UTC

    This incident has been resolved.