UnaBiz experienced a major incident on September 16, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 16, 2020, 03:40 PM UTC
Please be advised there is an incident on Sigfox Network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-28078 Severity S3 Service Impact Latency increase on uplink messages delivery in some countries. Downlink service unavailable in some countries. Callbacks have failed depending on the datacenter location. Some users can have access issue to Sigfox platforms depending on their ISP and/or country. Start Date and Time 09/16/2020 17:13 am CEST Root cause analysis Analysis on-going
- resolved Sep 16, 2020, 04:11 PM UTC
This incident has been resolved. Root cause analysis still on-going. End Date and Time: 09/16/2020 17:35 pm CEST