UnaBiz incident

Incident S2 CORP-38790 - BUY purchases are unavailable

Minor Resolved View vendor source →

UnaBiz experienced a minor incident on March 31, 2023 affecting Business Support System (BSS), lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 12:47 PM UTC
Resolved
Mar 31, 2023, 02:10 PM UTC
Duration
1h 22m
Detected by Pingoru
Mar 31, 2023, 12:47 PM UTC

Affected components

Business Support System (BSS)

Update timeline

  1. investigating Mar 31, 2023, 12:47 PM UTC

    Please be advised there is an incident on the BUY platform (BSS). Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - DOWN Start Date and Time 31/03/23 01:40 pm CEST End Date and Time -- Root cause analysis Analysis on-going

  2. resolved Mar 31, 2023, 02:10 PM UTC

    The incident on the BUY platform (BSS) is now resolved. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - UP Start Date and Time 31/03/23 01:40 pm CEST End Date and Time 31/03/23 02:58pm CEST Root cause analysis BUY platform temporary overload