UnaBiz experienced a major incident on September 26, 2023 affecting Sigfox Services, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2023, 10:53 AM UTC
Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-40013 Severity S2 Service Impact Uplink messages capture - DEGRADED Uplink message storage and archiving - UP Uplink callbacks dispatch - UP Downlink sequences - DEGRADED Downlink customer platform call backs - DEGRADED API service - UP backend.sigfox.com access - UP Start Date and Time 09/26/23 10:50 am CET End Date and Time 09/26/23 15:50 am CET Root cause analysis The analysis is done. For details, please contact your Sigfox operator directly.
- investigating Sep 26, 2023, 01:58 PM UTC
We are continuing to investigate this issue.
- resolved Sep 26, 2023, 01:59 PM UTC
This incident has been resolved.