Umbrellar incident

Authentication Failures In Umbrellar Portal

Notice Resolved

Umbrellar experienced a notice incident on January 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 05:29 AM UTC
Resolved
Feb 26, 2018, 10:43 PM UTC
Duration
—
Detected by Pingoru
Jan 27, 2026, 05:29 AM UTC

Update timeline

  1. resolved Jan 27, 2026, 05:29 AM UTC

    No more issues or instability have been observed. Incident is now resolved.

  2. identified Jan 27, 2026, 05:29 AM UTC

    We have identified the root cause as being related to one of our authentication providers currently experiencing an outage. More information can be found here - https://status.auth0.com/incidents/ls8z6099myw0. We will advise on further updates as they happen. Thanks.

  3. investigating Jan 27, 2026, 05:29 AM UTC

    Logins to the Umbrellar Portal are currently experience an outage, and all authentication attempts are failing. We are investigating with urgency and will update as soon as we have more information. Apologies for the inconvenience.

  4. monitoring Jan 27, 2026, 05:29 AM UTC

    The underlying outage has been resolved by our authentication provider. Logins to the Umbrellar Portal are now working again, though we will continue to monitor the situation for stability.