Umbrellar incident

Umbrellar Cloud Portal Currently Unavailable

Critical Resolved

Umbrellar experienced a critical incident on January 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 05:29 AM UTC
Resolved
Jun 20, 2018, 07:08 AM UTC
Duration
—
Detected by Pingoru
Jan 27, 2026, 05:29 AM UTC

Update timeline

  1. resolved Jan 27, 2026, 05:29 AM UTC

    This incident has been resolved.

  2. identified Jan 27, 2026, 05:29 AM UTC

    Service has been partially restored. The Umbrellar Cloud Portal will now log you in and successfully load, but you may still experience poor performance or certain blades and views not loading. We are working hard to fully restore service. Thanks for your patience.

  3. identified Jan 27, 2026, 05:29 AM UTC

    The Umbrellar Cloud Portal is currently unavailable. When you login you will see the loading animation indefinitely and the Portal does not actually load successfully. We have identified the issue and urgently working with our vendor to resolve. There is no impact to running resources on the platform. Please contact our support team if you are experiencing any other problems. Apologies for the inconvenience.

  4. monitoring Jan 27, 2026, 05:29 AM UTC

    Umbrellar Cloud Portal service has been fully restored. Due to the nature of the incident we are monitoring the performance and availability of the Portal. Please contact our support team if you are experiencing any issues or have any questions. Apologies for the inconvenience.