Umbrellar incident

Umbrellar Cloud Portal issue for customers who have MFA enabled for guest users

Notice Resolved

Umbrellar experienced a notice incident on January 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 05:29 AM UTC
Resolved
Jan 21, 2019, 09:47 PM UTC
Duration
—
Detected by Pingoru
Jan 27, 2026, 05:29 AM UTC

Update timeline

  1. resolved Jan 27, 2026, 05:29 AM UTC

    This incident has been resolved.

  2. identified Jan 27, 2026, 05:29 AM UTC

    We have identified an issue for customers who have enabled multi-factor authentication for guest users not being able to access Umbrellar Cloud Portal. We are going to implement new authentification scenario on our Cloud Portal within 7 days. Those customers who have multi-factor authentication for guest users enabled will not be able to access Umbrellar Cloud Portal however those customers who do not have this option turned on will be able to access portal without any problems. Sorry for the inconvenience.