Umbrellar experienced a major incident on January 29, 2019 affecting Australia East and Australia Southeast, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Australia EastAustralia Southeast
Update timeline
- monitoring Jan 29, 2019, 09:34 PM UTC
Microsoft Azure Engineers are investigating a Microsoft networking issue impacting customers' ability to log in to the Azure Portal, therefore Umbrellar cloud portal is affected.
- monitoring Jan 29, 2019, 10:17 PM UTC
MS Engineers have identified an issue with Level 3 as an internal network provider. Steps are currently being taken to failover to an alternative DNS provider. Some customers may start seeing recovery.
- resolved Jan 29, 2019, 11:47 PM UTC
Engineers have confirmed that impact to Public cloud resources has been mitigated.