Umbrellar incident

Performance issues for small number of Virtual Servers.

Minor Resolved View vendor source →

Umbrellar experienced a minor incident on February 14, 2019 affecting Auckland, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2019, 01:33 AM UTC
Resolved
Feb 15, 2019, 01:48 AM UTC
Duration
1d
Detected by Pingoru
Feb 14, 2019, 01:33 AM UTC

Affected components

Auckland

Update timeline

  1. identified Feb 14, 2019, 01:33 AM UTC

    Disk write performance for a small number of Virtual Servers will be degraded due to a hardware failure. This hardware failure has now been resolved however, the backup jobs must be run to ensure backups are successful. This will be a temporary degradation while the backup is running for the relevant Virtual Server

  2. resolved Feb 15, 2019, 01:48 AM UTC

    This incident has been resolved.