Umbrellar incident

Network issue affecting some destinations

Minor Resolved View vendor source →

Umbrellar experienced a minor incident on June 3, 2019 affecting Auckland and Christchurch, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2019, 10:36 PM UTC
Resolved
Jun 04, 2019, 02:17 AM UTC
Duration
3h 40m
Detected by Pingoru
Jun 03, 2019, 10:36 PM UTC

Affected components

AucklandChristchurch

Update timeline

  1. investigating Jun 03, 2019, 10:36 PM UTC

    We have an upstream network issue affecting access to a limited subset of destinations. This predominantly seems to be affecting access to sites hosted by the Akamai CDN, which includes Microsoft sites. We have an open ticket with our primary upstream provider and are investigating other options for further mitigation.

  2. resolved Jun 04, 2019, 02:17 AM UTC

    Akamai have made some changes and this issue is now resolved. All Akamai services are now reachable from our networks.