Umbrellar experienced a minor incident on November 10, 2019 affecting Christchurch, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Christchurch
Update timeline
- investigating Nov 10, 2019, 01:20 AM UTC
Dear customers, We are currently working through an incident whereby umbrellar.com is currently inaccessible due to volume of traffic inbound to our network. Our network team are currently working to mitigate the impact and return services to operation.
- monitoring Nov 10, 2019, 01:26 AM UTC
A fix has been implemented and we are monitoring the network performance.
- monitoring Nov 10, 2019, 02:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 10, 2019, 03:18 AM UTC
This incident has been resolved.