Umbrellar incident

Umbrellar Cloud - Powered by Azure Stack - Partial Outage

Umbrellar experienced a major incident on September 28, 2020 affecting NZ North, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2020, 09:00 PM UTC
Resolved: Sep 29, 2020, 03:21 AM UTC
Duration: 6h 20m
Detected by Pingoru: Sep 28, 2020, 09:00 PM UTC

Affected components

NZ North

Update timeline

investigating Sep 28, 2020, 09:00 PM UTC

The Umbrellar support team are currently investigating network connectivity issues that are impacting the Azure Stack environment (NZNorth). Work is being carried out with the assistance of Microsoft Engineering to identify the cause of the outage. Currently there are mitigation steps being performed to resolve the issue. Next update will be 1030hrs 29/09/2020
monitoring Sep 28, 2020, 09:47 PM UTC

Update - The connectivity issues have been resolved and a post mortem is being performed.
resolved Sep 29, 2020, 03:21 AM UTC

This incident has been resolved and a PIR has been launched.