Umbrellar incident

Umbrellar - Investigating Cloud Portal Disruption

Major Resolved View vendor source →

Umbrellar experienced a major incident on November 9, 2021 affecting Authentication, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2021, 08:57 PM UTC
Resolved
Nov 09, 2021, 09:49 PM UTC
Duration
51m
Detected by Pingoru
Nov 09, 2021, 08:57 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Nov 09, 2021, 08:57 PM UTC

    We are investigating an issue with signing in to the MyCSP Portal that is impacting some users. We will provide an update as soon as more information becomes available. If you have any questions, please let us know by email to [email protected] Thank you for your patience.

  2. investigating Nov 09, 2021, 09:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 09, 2021, 09:49 PM UTC

    This incident has been resolved.