Umbrellar incident

Umbrellar - Investigating Cloud Portal Disruption

Major Resolved View vendor source →

Umbrellar experienced a major incident on March 29, 2022, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2022, 01:44 AM UTC
Resolved
Mar 29, 2022, 04:16 AM UTC
Duration
2h 31m
Detected by Pingoru
Mar 29, 2022, 01:44 AM UTC

Update timeline

  1. investigating Mar 29, 2022, 01:44 AM UTC

    We are investigating an issue with the Umbrellar Cloud Portal that is impacting some users. We will provide an update as soon as more information becomes available. If you have any questions, please let us know by email to [email protected].

  2. monitoring Mar 29, 2022, 03:03 AM UTC

    The portal is now up and running. Customers should be able to log in to the Umbrellar Cloud Portal and Salesforce Community. We will continue to monitor the portal to ensure it is stable before resolving this issue. If you have any questions, please let us know by email at [email protected].

  3. monitoring Mar 29, 2022, 04:14 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 29, 2022, 04:16 AM UTC

    This incident has been resolved.