Umbrellar incident

Auckland Network Outage

Critical Resolved View vendor source →

Umbrellar experienced a critical incident on October 3, 2024 affecting Auckland, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 04:37 AM UTC
Resolved
Oct 03, 2024, 04:41 AM UTC
Duration
4m
Detected by Pingoru
Oct 03, 2024, 04:37 AM UTC

Affected components

Auckland

Update timeline

  1. investigating Oct 03, 2024, 04:37 AM UTC

    Umbrellar Engineers are aware of a network outage affecting the Auckland region and are investigating the issue. Further updates to come.

  2. resolved Oct 03, 2024, 04:41 AM UTC

    The network issue has now been resolved. There was an outage affecting many customers in the Auckland region. Any customers still impacted, please contact 0800 344 493.