Ultimate AI incident
Zendesk Agents of Change program: Empowering communities with CX agent training
Ultimate AI experienced a minor incident on January 18, 2024, lasting 987d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 18, 2024, 10:12 PM UTC
The Zendesk Agents of Change program partners with nonprofit organizations that offer workforce development training and upskilling services to historically marginalized or underrepresented adult communities. Agents of Change was launched in 2021 by the Zendesk Tech for Good team. The program provides grant funding, free Zendesk software, and free certification exams to nonprofit organizations so […] The post Zendesk Agents of Change program: Empowering communities with CX agent training appeared first on Zendesk .