Ultimate AI experienced a minor incident on January 29, 2024, lasting 976d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 29, 2024, 01:17 PM UTC
Every year, Gartner evaluates vendors in the customer service and support space. The Gartner Magic Quadrant for the Customer Engagement Center (CEC) and accompanying Critical Capabilities report provides valuable information for business leaders looking for technology solutions that best meet their current and long-term needs. According to Gartner, “The $28.9 billion customer service and support […] The post 2023 Gartner® Magic Quadrant™ appeared first on Zendesk .