Ultimate AI experienced a minor incident on February 12, 2024, lasting 962d 7h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Feb 12, 2024, 07:29 PM UTC
Zendesk today announced it completed its acquisition of Klaus, the industry leading AI-powered quality management platform. The acquisition of Klaus is the latest addition to the company’s existing WEM solutions which includes Tymeshift, a modern workforce management tool built exclusively for Zendesk. “Workforce engagement management is key to not only meeting, but exceeding customer expectations. […] The post Zendesk completes acquisition of Klaus appeared first on Zendesk .