Ultimate AI incident
Exclude outliers that may be skewing your forecast
Ultimate AI experienced a minor incident on March 8, 2024, lasting 846d 9h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 08, 2024, 10:22 AM UTC
Introducing a simple way to exclude inbound volume outliers in your forecast within Zendesk WFM. It’s time to get more specific with your forecast and exclude any outliers from your inbound volume to make your forecast more precise. That’s right; you can now remove dates and times that may skew your forecast. Why exclude outliers? […] The post Exclude outliers that may be skewing your forecast appeared first on Zendesk .