Ultimate AI incident

Zendesk + Ultimate: Setting a new standard of service with AI agents

Ultimate AI is currently experiencing a minor incident, which began 795d ago. The vendor's full update timeline is below.

Started
Mar 13, 2024, 01:22 PM UTC
Resolved
Ongoing
Duration
● 794d 12h
Detected by Pingoru
Mar 13, 2024, 01:22 PM UTC

Update timeline

  1. monitoring Mar 13, 2024, 01:22 PM UTC

    Zendesk announced today that it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the market. The latest CX Trends data shows that unprecedented demand for AI is driving up the speed and frequency of customer engagement. In this new era of AI-powered […] The post Zendesk + Ultimate: Setting a new standard of service with AI agents appeared first on Zendesk .